Our PROs Elite 100 certified technicians have the expertise to offer you exemplary after-sales service.
Each and every one of our certified technicians has the necessary training and skillset to offer you unparalleled after-sale care. We are a dedicated and relentless team of experts, entirely at your service.
Delcom can claim with the utmost assurance that we represent your best Document Management Solutions choice. Along with offering you office equipment that comes with the best after-sales service experience in the business, every Product or Service we offer is backed by our Total Satisfaction Guarantee.
Furthermore, we pledge to:
- Continually monitor your installations, your equipment, its performance and its maintenance.
- Conduct regular audits to ensure that your equipment is kept in optimal condition to prevent equipment failures and ensuing downtime.
- 4 business hours or less, to answer all service requirements.
- Replace any piece of equipment deemed unsatisfactory because of frequent breakdowns or malfunctions by a machine estimated to be equivalent or superior, all without costs or penalties to you.
- Delcom is committed to responding to your needs rapidly, positively and to your complete satisfaction in all circumstances… no exceptions!